Fees
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We accept all individuals, couples, and families, regardless of their ability to pay.
We never deny mental health services based on a person’s race, color, sex, age, national origin, disability, religion, gender identity, sexual orientation, or ability to pay.
Our standard rate for a 50-minute session is $175 (LCSW, LMFT, LMHC) and $200 (PsyD).
Health Insurance. Most mental health counseling sessions are covered by your health insurance plan or Employee Assistance Program (EAP). Depending on your plan, you may need a pre-authorization for services and you may have a co-payment or co-insurance.
Good Faith Estimate. Under the law, if you don’t have health insurance or are not using your health insurance plan, you have the right to receive a “Good Faith Estimate” explaining how much mental health services will cost. You can ask for a “Good Faith Estimate” before scheduling an appointment or at least one business day before a scheduled appointment. If you receive a bill that is at least $400 more than the “Good Faith Estimate,” you can dispute the bill.
Sliding Scale Fees for Uninsured Clients. You can request sliding scale fees if you are able to pay the costs of mental health care. We work with you to agree on an amount you can afford.
The Rev. Dr. Gary C. Augustin Client Assistance Fund for Clients with Limited Financial Resources (supported by donations and grants). You can receive subsidized mental health counseling if you are uninsured, under-insured, low-income, or elderly. Subsidies are also available if your health plan will not cover counseling services or if you cannot afford sliding scale fees, high deductibles, or high copays. We encourage you to pay an amount you can afford, to help replenish the Client Assistance Fund.
The Rev. Dr. George M. Clifford Pastoral Care Assistance Fund (supported by donations and grants). If you are a clergy or lay minister with limited financial means, you may qualify for subsidized mental health counseling. Subsidies are also available if your health plan will not cover counseling services, pastoral counseling, or spiritual direction, or if you cannot afford sliding scale fees, high deductibles, or high copays.
Insurance Plans
We accept the following insurance plans:
Aloha Care
ComPsych EAP (pre-authorization required)
Devoted Health
ESPYR EAP (pre-authorization required)
HMA
HMSA
HMAA
Kaiser Permanente (pre-authorization required)
MDX Hawaii
Medicaid (Med-QUEST)
Medicare
Ohana Health Plan (Wellcare)
Optum EAP (pre-authorization required)
Tricare (Active Duty: pre-authorization required)
Tricare for Life
United Behavioral Health
United Healthcare
UHA
Veterans Affairs (pre-authorization required)
Client Forms
New and Returning Clients:
Before your first appointment, please go to t.ly/newclient to sign up as a prospective client. After we review, we will activate your MYIO client portal to complete your onboarding documents. If you are unable to complete your forms online, please call (808) 545-2740 for assistance.
For in-person counseling, please call your counselor when you arrive and they will escort you to/from the entrance. For telehealth counseling, you will need a smartphone, computer, or tablet with Internet access and audio/video capabilities; and a private, secure location.
Workshops
Creative Coping workshops explore how creativity can strengthen mental health and awareness.
Wahine Wellness workshops empower and uplift women and girls.
Suicide Awareness and Prevention workshops, such as A Hundred Million Reasons and Embracing Hope, promote mental health and resilience.
Community Outreach Events
Some of the recent community outreach events we participated in:
Buddhist Study Center Spring Festival (2024)
Mental Health Awareness Day at the Capitol (2024)
NAMI Hawaii State Conference (2023, 2024)
NAMIWalks Hawaii Resource Fair (2023)
The Links Hawaii Chapter Family Wellness Expo (2023, 2024)
Windward Wellness Fair (2024)
Speaking Engagements
Our counselors can lead discussion groups, present custom workshops, and participate in panel discussions about a variety of mental health issues, including domestic violence awareness, grief counseling, and suicide prevention. If you would like to invite a Samaritan Counseling Center Hawai’i speaker to your organization or event, please email us at info@samaritanhawaii.org or call us at (808) 545-2740